Because being good at your job isn't enough—learn how to be indispensable.
Many believe that accumulating knowledge and skills are the keys to job success, while missing the critical role of trustworthiness in taking their professional game to the next level. Trust, even though you can't see it, critically influences how you are perceived, how your reputation evolves, and how successful you become in both your career and life.
During this session, we will tackle whether trust should be earned or given, explore how to turn the six elements of trust into daily actions, learn to avoid six pitfalls that undermine trust, and understand how to repair trust, especially when your trust has been broken. This action-packed presentation will give you techniques that you can apply immediately on the job.
This event is hosted by the ATD New York City Chapter.
About Our Presenter
Tracy LaLonde, Chief Joychiever at Joychiever

Tracy is also the author of two books—"Trust Me: The Insider's Guide to Being the Go-To Person at Work" and "The Joychiever Journey"—where she provides actionable insights for professionals looking to stand out in their careers and enjoy the journey more along the way.
Harnessing over three decades of nitty-gritty business experience into actionable insights, Tracy thrives on helping professionals and businesses perform at their peak. In recent years, she has turned her attention to a critical cornerstone of success: trustworthiness. Trust fuels relationships, builds customer loyalty, and shapes engaged and productive workplace cultures.
Regional Webinar Series
The ATD New York City Chapter is proud to participate in the ATD Mid-Atlantic Regional Webinar Series. This monthly series is offered by the ATD Mid-Atlantic Chapters —Regional Programs Consortium. Cooperatively, these chapters bring together the very best speakers from around all our networks to provide world-class presenters and content! We look forward to sharing these webinars with you for the rest of 2025!
ATD Recertification Credits
ATD Mid-Atlantic Regional Webinar Programs are pre-approved through the ATD Greater Philadelphia Chapter by the ATD Certification Institute for continuing education credits. These credits are based on the ATD Capability Model may be applied towards recertification by Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credential holders.


This webinar supports 1.25 credits in the capabilities Collaboration & Leadership and Communication under the domain Building Personal Capability.
The presentation and materials will be shared after the event. This webinar will be recorded.
Online Event Recording Policy
By activating your webcam while attending this online event, you consent to be recorded. Your entry and webcam activation constitutes your consent to such recording for any purpose in connection with the event. If you do not agree to the foregoing, please do not activate your web camera during the event.